Effective Date: [Insert Date]
Website: https://matterbike.in
Entity: Matter Bike Dealership (referred to as “Company,” “We,” “Us,” “Our”)
Users: Any visitor, customer, or registered user accessing the site (referred to as “You,” “Your,” “User”).

1. Introduction

These Terms and Conditions of Use (“Terms”) govern your access to and use of the website matterbike.in, including all content, features, tools, and services offered herein. By accessing, browsing, or using this Website in any manner, you agree to be bound by these Terms. If you do not agree with these Terms, you must immediately discontinue use of the Website.

The Terms are a legally binding agreement between You and the Company and should be read together with Our Privacy Policy, Return/Refund Policy, and any other policies referenced herein.

2. Eligibility to Use the Website

1. You must be at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872.

2. If you are accessing the Website on behalf of a company, dealership, partnership, or any legal entity, you represent that you are authorized to bind such entity to these Terms.

3. Use of the Website is restricted to jurisdictions where such usage is legally permitted.

3. Modification of Terms

We reserve the right to update, amend, or replace any portion of these Terms at any time, without prior notice. Updated Terms shall be posted on this page with a revised “Effective Date.” Your continued use of the Website constitutes acceptance of such modifications.

4. Website Access and Account Registration

• Access: While basic browsing of the Website may not require registration, certain services (such as online booking, dealership applications, or downloads) may require You to create an account.

• Accuracy: You must provide accurate, current, and complete information during registration and keep such information updated.

• Security: You are responsible for safeguarding Your account credentials. Any activity carried out under Your account shall be deemed Your responsibility.

• Termination: We reserve the right to suspend or terminate Your account at Our sole discretion, with or without notice, for violations of these Terms.

5. Intellectual Property Rights

1. All content on this Website, including but not limited to text, graphics, logos, images, videos, icons, audio clips, software, and design layout, are the exclusive property of the Company, its licensors, or partners.

2. You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only.

3. Unauthorized reproduction, distribution, modification, reverse engineering, or commercial use of Website content is strictly prohibited.

4. The trademarks “Matter,” “Matter Bike,” “Matter AERA,” and related logos are registered and protected under applicable intellectual property laws.

6. Permitted and Prohibited Uses

✅ Permitted Uses:

• Browsing the Website for product and dealership information.

• Submitting genuine booking requests, dealership applications, or service inquiries.

• Downloading publicly available materials for personal, informational use.

❌ Prohibited Uses:

• Engaging in fraudulent, unlawful, or harmful activities.

• Attempting unauthorized access to Website servers, accounts, or data.

• Introducing viruses, malware, or harmful code.

• Misrepresenting identity, submitting false applications, or engaging in impersonation.

• Copying, scraping, or data mining content for commercial use.

7. Dealership Application and Booking Terms

1. Dealership Application: Submission of an online franchise/dealership application does not guarantee approval. All applications are subject to eligibility checks, documentation, and Company discretion.

2. Booking of Bikes: Online booking requests for Matter AERA or other models are subject to confirmation, availability, and applicable booking amounts.

3. Payment: Booking fees, if applicable, are non-refundable unless expressly stated otherwise.

4. Delivery & Warranty: Bikes purchased through authorized dealerships are covered under the manufacturer’s warranty terms. Delivery timelines are indicative and may vary due to logistics or regulatory factors.

5. Cancellation: The Company reserves the right to cancel any booking in case of payment issues, fraud detection, or regulatory restrictions.

8. Third-Party Links and Services

• The Website may contain links to third-party websites, applications, or services. These are provided for convenience only.

• We do not endorse, control, or assume responsibility for third-party sites, their policies, or practices.

• Your interactions with third parties are solely between You and such parties.

9. Disclaimer of Warranties

1. The Website, its content, and services are provided on an “as-is” and “as-available” basis, without warranties of any kind.

2. We disclaim all express, implied, and statutory warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

3. We do not guarantee that the Website will be uninterrupted, error-free, secure, or free from harmful components.

4. Product descriptions, images, or specifications are indicative and subject to change without notice.

10. Limitation of Liability

To the maximum extent permitted by law:

• The Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of the Website.

• Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by You (if any) for services or bookings through the Website in the preceding 12 months.

• We are not liable for delays, losses, or damages caused by force majeure events including natural disasters, government actions, labor disputes, network failures, or unforeseen technical issues.

11. User Content and Submissions

• Any information, feedback, reviews, or submissions You provide may be used by Us for marketing, improvement, or operational purposes.

• You grant Us a non-exclusive, worldwide, royalty-free, perpetual license to use, display, and reproduce such submissions.

• You warrant that Your submissions do not violate any third-party rights or applicable laws.

12. Privacy and Data Protection

• Use of the Website is also governed by Our Privacy Policy.

• By using the Website, You consent to the collection, storage, processing, and use of Your personal data as outlined in Our Privacy Policy.

13. Governing Law and Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of India.

• Courts in Ahmedabad, Gujarat shall have exclusive jurisdiction over any disputes arising from these Terms.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, employees, agents, and partners from any claims, liabilities, damages, expenses, or losses arising out of:

• Your use of the Website,

• Violation of these Terms,

• Infringement of intellectual property or third-party rights,

• Misuse of services.

15. Termination of Use

We reserve the right to suspend or permanently terminate Your access to the Website for violations of these Terms, suspected fraudulent activity, or as required by law.

16. Miscellaneous Provisions

• Entire Agreement: These Terms constitute the entire agreement between You and the Company.

• Severability: If any provision is found invalid, the remaining provisions shall remain enforceable.

• Waiver: Failure to enforce a provision shall not be considered a waiver of rights.

• Assignment: You may not assign or transfer rights under these Terms without Our written consent.

• Notices: Official communications shall be sent to the email/contact address provided by You at the time of registration.

17. Contact Information

For queries, clarifications, or complaints, please contact:

Matter Bike Dealership
Email: [support@matterbike.in]
Phone: [+91-XXXXXXXXXX]
Address: [Registered Office / Dealership Address]