PURCHASE TERMS AND CONDITIONS
Effective Date: [Insert Date]
Website: https://matterbike.in
Entity: Matter Bike Dealership (“Company,” “We,” “Us,” “Our”)
Users: Any individual or entity purchasing a Matter AERA motorcycle or related products (“You,” “Your,” “Customer”).
1. Introduction
These Purchase Terms and Conditions (“Purchase Terms”) govern all sales of Matter AERA electric motorcycles and related products made through Matter Bike Dealership or its authorized dealers. By making a purchase, You agree to these Purchase Terms, which are legally binding and in addition to Our Website Terms of Use, Privacy Policy, and Online Booking Terms.
2. Scope of Applicability
These Purchase Terms apply to final purchases made either online via matterbike.in or offline through authorized dealers.
They govern all aspects of the sale including payment, delivery, registration, warranty, and post-sale obligations.
They do not apply to test rides, bookings, or dealership applications (which are governed by separate terms).
3. Eligibility to Purchase
You must be at least 18 years old and legally competent to enter into a contract under Indian law.
In case of purchases by companies, fleets, or institutions, the authorized representative must have the authority to bind the entity.
The Company reserves the right to verify Your eligibility and decline purchases if eligibility is not met.
4. Vehicle Price and Payment
Final Price:
The final purchase price includes ex-showroom price, road tax, registration charges, insurance premium, handling charges, and other statutory levies.
Any changes in government taxes or duties prior to delivery will be payable by the Customer.
Payment Modes:
Credit/debit cards, net banking, UPI, financing through authorized partners, or direct bank transfer.
Cash payments shall be subject to limits prescribed under the Income Tax Act, 1961.
Payment Completion:
Full payment must be received before vehicle delivery.
Partial payments, if accepted, will not transfer ownership until cleared.
5. Financing Options
Financing through banks/NBFCs is subject to independent approval by such institutions.
The Company is not responsible for delays or rejections of financing applications.
EMI or loan terms are solely governed by agreements between You and the financer.
6. Delivery of Vehicle
Timeline: Estimated delivery dates will be communicated but may vary depending on availability, RTO processing, and logistics.
Location: Delivery will occur at the designated authorized dealership or showroom.
Condition: At delivery, the vehicle will be in brand new condition, as manufactured, with a pre-delivery inspection certificate.
Risk Transfer: Risk of loss or damage passes to You upon delivery and signing of acknowledgment.
7. Registration and Insurance
Vehicle registration with the Regional Transport Office (RTO) is mandatory under Indian law.
The Company/dealer will assist with registration but final approval lies with the RTO.
Insurance must be purchased prior to delivery; the Company may facilitate through authorized insurers.
8. Ownership and Title Transfer
Legal ownership of the vehicle transfers only upon:
Full payment clearance, and
Successful registration in Your name at the RTO.
Until then, the Company retains ownership rights.
9. Warranty and Service
Standard Warranty:
Matter AERA motorcycles come with a manufacturer’s warranty as detailed in the warranty booklet.
Warranty covers defects in materials and workmanship under normal use.
Exclusions:
Wear and tear, accidents, unauthorized modifications, negligence, and non-genuine spare parts.
Servicing:
Regular servicing must be performed at authorized service centers to maintain warranty validity.
10. Spare Parts and Accessories
Only genuine Matter spare parts and accessories should be used.
Use of unauthorized parts may void warranty and compromise safety.
Availability of parts may vary depending on demand and production cycles.
11. Returns, Replacements, and Refunds
Once a vehicle is registered in Your name, it cannot be returned or refunded.
Refund of purchase amount is permitted only in the following cases:
Cancellation before registration.
Non-availability of the chosen variant within 90 days of full payment.
Force majeure circumstances preventing delivery.
Refunds will be processed within 30 working days after approval.
12. Customer Responsibilities
Provide accurate personal and financial information during the purchase.
Complete registration and insurance formalities promptly.
Use the vehicle in compliance with applicable traffic laws and regulations.
Ensure timely servicing and maintenance.
13. Limitation of Liability
The Company is not liable for:
Delays caused by RTO, insurers, or financing institutions.
Losses arising from misuse, accidents, or unauthorized modifications.
Indirect, incidental, or consequential damages.
Liability, if any, shall not exceed the purchase price paid by the Customer.
14. Intellectual Property Rights
All rights over the Matter brand, logo, technology, and design remain with Matter Motor Works Pvt. Ltd.
Purchase of a vehicle does not grant any intellectual property rights beyond personal use.
15. Force Majeure
The Company shall not be held liable for delay or failure in delivery caused by events beyond its control, including strikes, natural disasters, government restrictions, pandemics, or supply chain disruptions.
16. Fraud Prevention and Verification
The Company reserves the right to verify identity and payment details.
Fraudulent or suspicious transactions may result in cancellation, blacklisting, and legal action.
17. Indemnity
You agree to indemnify and hold harmless the Company, its affiliates, and dealers against claims, losses, or damages arising from:
Breach of these Purchase Terms,
Misuse of the vehicle,
False or misleading information provided.
18. Governing Law and Jurisdiction
These Purchase Terms are governed by the laws of India. Courts in Ahmedabad, Gujarat shall have exclusive jurisdiction over disputes.
19. Modification of Purchase Terms
The Company reserves the right to modify these Purchase Terms at any time. Updated versions will apply to purchases made after the revised Effective Date.
20. Contact Information
For purchase-related queries, please contact:
Matter Bike Dealership
Email: [support@matterbike.in]
Phone: [+91-XXXXXXXXXX]
Address: [Registered Office / Dealership Address]